Testimonials
Heidi Clarke2024-12-17 We won the lottery on hiring the absolute best contractor and team for our whole house remodel! Rob O’Neil hands down is the person you want to hire when planning a remodeling project. Our home was a complete gut job and build out. The creative team at O’Neil came up with a brilliant idea to add a full second floor to maximize square footage and when I say game changer, I mean absolute game changer! We were up north for most of the project, but communication between Rob, Adam, our project manager, and Jen, the designer, was amazing. From weekly calls with Adam, the buildertrend program that tracks spending and all the constant texts and emails back and forth, we were never at a loss for what was happening in our home. Responsive is an understatement regarding how quickly everyone responded to my questions or ideas. This project was actually fun from the selection process to the small details at the end. You really begin to feel like you are part of the O’Neil Industries’ family in the best way possible. Rob’s super calm demeanor and his thoroughness and attention to detail are off the charts! Our home went from being a 1990’s dated house to a home that is welcoming and one I’ve been told that belongs in a magazine! Do not hesitate at all if you are looking for the BEST contractor in SWFL! His name is Rob O’Neil and be sure to call him for your next project. Being from a construction background, my husband can be hard to please, but he agrees that Rob and the team did an awesome job and we are forever grateful for the best remodeling experience to date! Our home is perfect in every way!!!! We love it! Glen Vaughn2024-12-11 My experience with O'Neal Industries and Rob specifically dates back through two complete renovations of my condo at Ocean's Reach on Sanibel Island. The unit was originally completely remodeled by O'Neil in 2020 and then again in 2024 after Hurricane Ian. I was most impressed by Rob's thoroughness and and attention to detail. One of the most difficult obligations of a general contractor is to make sure the sub contractors do not take shortcuts or just strive for good enough. From design to completion, the project went smoothly and I felt well informed. Cathy Roche2024-12-04 The O'Neil Industries team did an amazing job with our renovation. From the outset they were proactive, knowing that we had a firm deadline in order to have the house ready for our daughter's wedding. We had a 6-month window to relocate a kitchen, gut the master bath install new floors throughout the house and rebuild our fireplace and millwork surrounds. The design staff was excited about our vision and guided us through the process, so that materials were ready for install as needed. Thier responsiveness to either questions and/or concerns was met with a positive attitude and a willingness to get it right for us. I was so happy when Jen said she knew someone who could do a traditional Tabby wall finish. I think she may have been more excited to see it done than I was. The Tabby wall installers graciously allowed us to watch and video the installation, which was fascinating. They were truly artisans of their craft. Having had a bad experience with a prior contractor, The O'Neil team was a breath of fresh air to say the least, they communicated in an honest and straightforward manner that you do not often get these days. Even when things did not go as planned, the team was on top of it and got it corrected. While not totally complete, Rob and his team got us back in the house about three weeks before the wedding and finished afterwards. We cannot be happier with the quality and final outcome. I would not hesitate to recommend O'Neil Industries to anyone looking for a communicative, high quality and proactive company and group of individuals. Carolyn Pratt2024-10-24 I worked with Rob O’Neil and his team after Hurricane Ian to rebuild my condo on Sanibel Island. I was very happy with the process and the high quality result. Rob operates with integrity and transparency and he and his team took responsibility for the entire process, including interactions with the condo association board and staff, the city’s building department, and even the association’s restoration company. Whenever I had a question or needed something, Rob’s team was very responsive (as was Rob himself), and I never felt out of the loop. Rob delivered what he promised and was great to work with. Glenn Baird2024-09-12 Hurrican Ian destroyed our beloved Sanibel "typical old style Florida" home. The foundation and walls survived; however, the entire interior of the house was a complete devastation. Our family (1st, 2nd, and 3rd generations) decided to rebuild the house as everyone has such fondness for that "slice of Paradise" that we have enjoyed for almost 30 years. But the task was daunting - literally, a total rebuild from the inside out. We were introduced to Rob and this was a divine appointment. After praying over Rob's proposal, we believed that Rob and his team was the group that we should trust to carry out this intensely personal rehabilitation of the beloved home. From the top down, Rob down to the subcontractors that they use, we have been incredibly impressed by their professionalism, integrity, attention to details, commitment to doing what's right, and their recommendations along the way. We felt confident to give them latitude to do their jobs which helped us immensely to avoid making every decision by a committee of eight or more. We are near the home stretch of the rebuild and we could not be more satisfied. We will always be eternally grateful for Rob and his entire staff (particularly Jen and Eric, but we hesitate to call out people because we acknowledge that it takes a great team of support staff to enable Rob, Eric, and Jen to do their jobs). We heartily recommend Rob and his team. We are based in Tennessee so carrying out this rebuild from afar was untenable for us. Thankfully, for us, the Lord brought us to Rob and the fantastic O'Neil Industries folks. It is an honor to be able to submit this review. Jean Hickey2024-08-21 We highly recommend Rob O'Neil and his team for your renovation project. Rob completely renovated our entire Gulf front condo in Naples - gutting it, working with us to make design changes to the floor plan, and bringing it to its current beautiful completion. Throughout the process we found Rob to have integrity: we could always rely on his word. From the first time we met with him through now he has been honest, trustworthy, and completely professional. We received very prompt responses to our communications with him. Rob's use of current technology was very helpful to us. The development of his contract with us was thorough, as was his scheduling of each step in the process. It was fun to see his detailed monitoring of the renovation on his computer screen. And the Builders Trend app allowed us to follow along through pictures, billing, and scheduling from 1,400 miles away. Rob's team was very creative and helpful to us with picking out finishes, designing cabinetry, and even helping with furnishing our place afterward. We'd like to note that our renovation was challenged when Hurricane Ian flooded our building, and wiped out the electric capability. Rob went "above and beyond" for us - locating a generator when it was almost impossible to find one, bringing fuel for it each day, and ensuring our place stayed dry and mold-free while it was without power. We've done 2 other "gut" renovations of our homes in the last 7 years and worked with excellent contractors. But working with Rob and his team was the best - a true pleasure....which makes our delight with our "new" Naples home even more meaningful. Richard Jacobsen2024-02-14 We recently used O’Neil Industries for a complete remodel of our condo in a prominent Naples luxury building. We can’t speak highly enough of Rob and his team. Everything was done in a professional manner, on time and in budget. They were very helpful with all the many decisions that have to be made in a remodel project of this size. Even the building manager told me that Rob and his team were professional and a pleasure to work with. We would definitely use Rob again in the future!! Magdalena Reid2024-02-09 Professional, courteous, always quick to respond - we couldn't be happier with the work done by Rob and his team. The best! Chris Conti2024-01-20 Rob and O'Neil Industries have been a true pleasure to work with. From the first conversation to see if we were a good fit for our high end renovation, to the finished product, Rob has been extremely professional and reliable. We are part time in Florida out of Pennsylvania and were very concerned about doing a renovation of this caliber from 1000 miles away. Well, it was actually a breeze. Rob provided great communication (especially via the buildertrend app), was alway available with any questions/concerns, and delivered on his promise of a spectacular finished product. I would say our project was a little "outside the box". We did not always use typical products. From custom wood ceilings to spectacular custom metal interior and exterior doors, Rob helped coordinate a very smooth transition from conception to the finished product. We are thrilled with the final results of our "Total Renovation" (gutted to the shell of the house). Rob helped create the home of our dreams, and the experience was a pleasure. I would without hesitation recommend Rob O'Neil and O'Neil Industries to take care of your high end renovation. Nick Stewart2024-01-15 We needed to renovate our kitchen, bathrooms, and various other areas of our home. Initially, we had postponed this project for quite some time because renovations within an existing home can be among the most challenging and potentially damaging. Fortunately, we discovered Oneil and Rob, along with his trusted and talented employee, Adam. Oneil and their team conducted themselves professionally, transparently, and with the utmost respect for our home and possessions. We were able to monitor the schedule, progress, and view photos directly from our app. Furthermore, they successfully safeguarded all our belongings, set up job site cameras (both inside and outside), and utilized "Zip walls" in conjunction with fans to effectively contain dust within the construction area. Lastly, it's worth mentioning that we initially encountered some issues with the quartz not matching the sample we had seen in the showroom. For those unfamiliar with quartz, it is typically selected from a showroom and then installed, and due to variations in slabs, sometimes the slabs don't match perfectly. Oneil went above and beyond to ensure our complete satisfaction with the final result. Personally, I wouldn't hesitate for a moment to contact and engage Oneil for another renovation project. Being in the construction industry myself, I can confidently say that if you find yourself even more satisfied with your contractor after an interior home renovation, then you've discovered an exceptionally rare and professional company. It's advisable to keep their contact information close and share your positive experience with your friends. If this is your first home renovation than be aware there will be set backs and you NEED someone like Oneil advocating for you, and navigating you through the process. Thanks Oneil Team!Load more